Policies

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at blake@doubloongolf.com. Please note that returns will need to be sent to the following address: 131 E 13650 S, Draper, UT, 84020

When your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at blake@doubloongolf.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
If you would like to exchange your Doubloon for another please reach out and we will help you find the exact product you are looking for and help you return your original product.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at blake@doubloongolf.com.

Shipping

Shipping is free within the United States. Typically, purchases will arrive between 3-5 business days; however Doubloons are handcrafted and at times will be made to order. If you require a specific date for your Doubloon to arrive, please make note of that date in the order notes. If you have any questions, please reach out to blake@doubloongolf.com. We look forward to answering any questions you may have!                    

Contact

Should you have any questions about any practices, Terms and ConditionsPrivacy Policy, shipping, or if you would like to exercise any of the rights available to you, please call 801-231-5944 or email us at blake@doubloongolf.com or contact us at 13084 South 150 East, Draper UT 84020, United States.